What is the standard return and exchange policy for wholesale garments?

Return and exchange policies in Indian wholesale garment trade vary by supplier. Industry standard:

Accepted returns:

• Manufacturing defects (torn seams, printing errors, wrong items dispatched)
• Transit damage (crushed packaging, wet goods, wrong quantity)

NOT accepted:

• "Did not like" or color preference mismatch
• "Slow selling" or market mismatch
• Sizing complaints without measurement proof

Standard process: Photo or video proof of defect required within 24–48 hours of delivery. Unboxing video is the strongest evidence accepted by all suppliers.