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How do I build a standard buying process (SOP) for my boutique to avoid costly mistakes?

A Standard Operating Procedure (SOP) for wholesale buying is a written checklist of steps your boutique follows every time it makes a wholesale purchase — eliminating random decision-making and reducing errors.

A practical boutique buying SOP:

  1. Demand check first: Before ordering, check current inventory — what is low, what is selling fast, what hasn't moved
  2. Budget cap: Set a maximum order value before opening any catalog — prevents impulse over-buying
  3. New supplier checklist: GST verification, sample order first, pre-dispatch photo/video required
  4. Order confirmation: Document all orders in writing (WhatsApp count) — catalog name, design number, size breakdown, price, expected dispatch
  5. Receiving checklist: Count pieces, check against order, photograph any defects within 24 hours of delivery
  6. Inventory update: Update your inventory tracker same day stock arrives
  7. Performance review: After 8 weeks, review sell-through of every order — inform next buying decision
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